Bob was VERY patient with me, a newbie to the house buying market. He explained everything a hundredfold without even batting an eye or getting impatient. I also liked that he had construction knowledge. I learned so much from him. When I wanted to give up and move into an apartment instead, Bob encouraged me. He was always there to listen and give me advice. I truly came to like hanging out with him. He has a great sense of humor too. After dealing with the shrew of a seller agent and her not-so-subtle hints and intimidation tactics, I highly appreciate Bob's handling of the matter. He didn't back down. He had a top-class inspector team that made sure everything was up to snuff with the house. They recommended several enhancements and I took their advice. Bob was also aware that I was on a budget and he negotiated the price for me for the house I bought. Nothing but a great experience with Bob. He went above and beyond to get me into a house.